The protection of your personal data is important to us. In this privacy policy, we inform you about how your data is collected, processed, and stored on the website www.lagrandeepicerie.lu – in compliance with the General Data Protection Regulation (GDPR).

1.1 What data we collect
We only collect and process personal data if you actively provide it to us – for example by:

• Contact forms (name, email, telephone number if applicable)

• Registration for the loyalty program

• Newsletter subscription

• Website analysis through cookies (see Cookie Policy)

1.2 Purpose of data processing
Your data will be processed for the following purposes:

• Processing inquiries and customer service

• Managing your loyalty account

• Sending newsletters and offers (after consent)

• Analysis of website usage to improve our offering

1.3 Legal basis for processing
The processing is based on:

• Consent (e.g. newsletter)

• Contract fulfillment (e.g. loyalty program)

• Legitimate interest (e.g. analysis to optimize our website)

1.4 Disclosure to third parties
Your data will be treated confidentially. It will only be shared with carefully selected service providers, such as:

• Newsletter distribution service providers

• Operator of the loyalty program

• Web hosting or analytics providers (e.g. Google Analytics)

1.5 Your rights
You have the right at any time to:

• Information about your stored data

• Correction or deletion of your data

• Restriction of processing

• Revocation of your consent (with effect for the future)

• Data portability

• Complaint to a data protection supervisory authority

1.6 Contact
If you have any questions about the processing of your personal data or the exercise of your rights, please contact:
Email: massen@massen.lu
Postal address:
La Grande Épicerie Massen
24, op der Haart
9999 Wemperhardt